RELEASE LAB

Release Lab Creator Program Terms & Conditions

Last Updated: October 1, 2026

By applying to, registering for, or participating in the Release Lab Creator Program (the “Program”), you agree to be bound by these Creator Program Terms and Conditions (the “Terms”).

In these Terms, “Creator” and “Affiliate” refer to an individual or legal entity participating in the Program. “Release Lab,” “we,” “us,” and “our” refer to the operator identified below.

1. Program Operator

The Release Lab Creator Program is operated by:

Cherrycom Wereldwijd SL
VAT No.: B01965813
Business Address: 3 Resurrection Street, Getafe 28, Madrid, 28091, Spanje

This address is not a return address. Products must not be returned to this address unless Release Lab has expressly provided written return instructions.

2. Acceptance of These Terms

By submitting an application or participating in the Program, you confirm that you have read, understood, and agreed to these Terms.

Release Lab may update these Terms from time to time. Material changes may be communicated through the Creator account, by email, or by publication on the Release Lab website.

Your continued participation in the Program after updated Terms take effect constitutes acceptance of the updated Terms. If you do not agree with an update, you must stop participating in the Program and notify us that you wish to close your Creator account.

3. Eligibility and Account Requirements

To participate in the Program:

  • You must be at least 18 years old and legally capable of entering into a binding agreement.
  • You must be a real person or a validly organized legal entity.
  • Automated registrations, bots, false identities, and impersonation are prohibited.
  • You must provide accurate and complete information, including your legal name, email address, website or social-media profile, payment information, and any information reasonably required by Release Lab.
  • You must keep your account and contact information current.
  • One person or legal entity may not maintain multiple Creator accounts without prior written permission from Release Lab.
  • Account credentials may not be shared with another person.
  • You are responsible for maintaining the confidentiality and security of your account.
  • You must comply with the laws and regulations applicable to you and your promotional activities.
  • Participation may be unavailable in countries or territories subject to legal, payment, shipping, sanctions, or compliance restrictions.

Submitting an application does not guarantee acceptance. Release Lab may approve or reject an application at its discretion, subject to applicable law.

4. Creator Relationship

You participate in the Program as an independent contractor.

Nothing in these Terms creates an employment, partnership, joint-venture, agency, franchise, fiduciary, or sales-representative relationship between you and Release Lab.

You have no authority to:

  • Enter into agreements on behalf of Release Lab.
  • Make promises or guarantees on behalf of Release Lab.
  • Represent that you are an employee, agent, partner, or official representative of Release Lab.
  • Bind Release Lab to any obligation.
  • Collect payments on behalf of Release Lab unless expressly authorized in writing.

You are responsible for your own business expenses, equipment, insurance, licenses, registrations, and taxes.

5. Creator Links and Promotional Materials

After your account is approved, you may receive a unique referral link, referral code, banner, image, or other promotional material.

You may use approved materials on your website, social-media channels, emails, and other lawful promotional channels.

You must ensure that:

  • Your referral link is used in the format provided by Release Lab.
  • Links are not altered in a way that prevents accurate tracking.
  • Links direct visitors to Release Lab or to an appropriate Release Lab product or landing page.
  • Release Lab trademarks, logos, images, and other brand assets are used only as authorized.
  • Promotional materials are not misleading, inaccurate, defamatory, unlawful, or likely to damage the Release Lab brand.

Release Lab may modify or withdraw promotional materials at any time.

6. Referral Tracking and Attribution

Release Lab uses automated tracking technology to record referred visits, orders, and commissions.

A referral may be attributed to you when:

  1. A customer clicks your properly formatted Creator link;
  2. The tracking system successfully records the referral;
  3. The customer completes an eligible purchase within the applicable tracking period; and
  4. The order satisfies all other requirements in these Terms.

The standard referral tracking period is 30 days from the customer’s qualifying click.

Unless Release Lab states otherwise in writing, attribution follows the last valid Creator click recorded before the purchase. If a customer clicks another Creator’s valid link before completing the purchase, the referral may be attributed to that other Creator.

Tracking may be affected by:

  • Cookie deletion or rejection.
  • Browser privacy settings.
  • Ad blockers or tracking-prevention systems.
  • Use of different browsers or devices.
  • Incorrectly formatted links.
  • Network interruptions.
  • Customer actions that prevent tracking.
  • Technical limitations outside Release Lab’s reasonable control.

Release Lab cannot manually assign a commission solely because a customer or Creator states that a referral occurred. Commissions are generally payable only when the referral is recorded by Release Lab’s tracking system.

Release Lab’s tracking records will control unless there is a clear and demonstrable technical error.

7. Eligible Sales

A sale is eligible for commission only when:

  • It is completed through a properly tracked Creator referral.
  • Payment has been successfully received.
  • The transaction is genuine and made by a legitimate customer.
  • The order has not been cancelled, refunded, returned, charged back, disputed, or identified as fraudulent.
  • The Creator has complied with these Terms.
  • The purchase is not a prohibited self-referral or related-party transaction.

Commission is calculated on Net Referred Sales.

“Net Referred Sales” means the amount actually received by Release Lab for eligible products after deducting, where applicable:

  • Discounts and promotional credits.
  • Taxes, duties, and government charges.
  • Shipping, delivery, and handling charges.
  • Refunds, returns, cancellations, and chargebacks.
  • Payment-processing reversals.
  • Fraudulent or unauthorized transactions.
  • Any amount not successfully collected from the customer.

8. Commission Rates

The Program uses a tiered commission structure based on the Creator’s verified Net Referred Sales during the applicable rolling 30-day period:

  • Standard Tier: USD $0–$999 — 15% commission
  • Growth Tier: USD $1,000–$2,999 — 18% commission
  • Elite Tier: USD $3,000 or more — 20% commission

Unless Release Lab expressly states otherwise:

  • The applicable rate is determined by the Creator’s verified Net Referred Sales during the relevant rolling 30-day period.
  • A higher rate applies to eligible commissions registered after the applicable tier has been reached.
  • Tier upgrades are not retroactive to orders registered before the higher tier was reached.
  • Refunds, cancellations, chargebacks, or disqualified transactions may reduce Net Referred Sales and may affect tier eligibility.
  • Commission rates shown in the Creator account or separately agreed to in writing will take priority if they differ from the standard rates above.

Release Lab may introduce temporary campaigns, product-specific rates, bonuses, or individually negotiated commission arrangements. Any such arrangement must be shown in the Creator account or confirmed in writing.

9. Commission Review and Validation

New commissions are initially recorded as pending.

Each commission is subject to a minimum 30-day review and validation period. Release Lab may extend the review period when reasonably necessary to investigate:

  • A return or refund.
  • A payment dispute or chargeback.
  • Suspected fraud.
  • Tracking irregularities.
  • A violation of these Terms.
  • An unusually high-risk transaction.
  • Any other issue affecting commission eligibility.

A pending commission does not represent a confirmed debt or guaranteed payment.

A commission becomes payable only after it has been reviewed and marked as approved or otherwise confirmed by Release Lab.

If an approved commission is later connected to a refund, chargeback, fraudulent transaction, calculation error, or violation of these Terms, Release Lab may reverse the commission or deduct the corresponding amount from a future payment, to the extent permitted by law.

10. Creator Payments

Approved commissions are generally processed monthly.

The minimum payout threshold is USD $50 in approved commissions.

If your approved balance is below USD $50, it will normally carry forward to the next payment cycle until the threshold is reached.

Payments may be made through a payment method supported by Release Lab. Available payment methods may depend on your country, currency, and account eligibility.

You are responsible for:

  • Providing accurate payment details.
  • Maintaining an eligible payment account.
  • Completing any required identity or tax verification.
  • Paying any receiving-bank, payment-platform, currency-conversion, or intermediary fees charged to you.
  • Reporting and paying taxes applicable to your commission income.

Release Lab is not responsible for delays caused by inaccurate information, failed verification, payment-provider restrictions, banking delays, sanctions screening, or circumstances outside its reasonable control.

Release Lab may hold a payment while investigating suspected fraud, a violation of these Terms, a disputed transaction, or a legal or compliance requirement.

11. Taxes

Creators are responsible for determining, reporting, and paying all taxes, social-security contributions, duties, fees, or other governmental charges arising from their participation in the Program or receipt of commissions.

Release Lab may request tax forms, identification documents, invoices, or other information required to process payments or comply with applicable law.

Where legally required, Release Lab may withhold taxes or report payments to the appropriate authorities.

12. Self-Referrals and Related Transactions

You may not earn commissions from:

  • Purchases made by you for your own personal or business use.
  • Purchases made through another account controlled by you.
  • Artificial transactions created primarily to generate commission.
  • Transactions involving unauthorized use of another person’s payment method.
  • Coordinated purchases intended to manipulate commissions or Creator tiers.

Release Lab may reject or reverse such commissions and may suspend or terminate the associated Creator account.

13. Prohibited Promotional Activities

You must not:

  • Engage in fraud, deception, false advertising, or misleading claims.
  • Make false or unsupported claims about Release Lab products.
  • Represent that Release Lab products diagnose, treat, cure, or prevent a medical condition unless expressly authorized and legally permitted.
  • Use spam, unsolicited bulk email, unlawful text messaging, or prohibited automated communications.
  • Use malware, spyware, forced redirects, cookie stuffing, hidden frames, adware, or similar techniques.
  • Bid on Release Lab trademarks, misspellings, domain names, or branded search terms in paid advertising without written permission.
  • Register or use a domain name, username, page name, or social-media identity that impersonates Release Lab.
  • Publish fake reviews, fabricated testimonials, or undisclosed paid endorsements.
  • Offer unauthorized discounts, cashback, coupons, incentives, or rebates.
  • Promote Release Lab through illegal, hateful, violent, exploitative, defamatory, or discriminatory content.
  • Direct adult products or adult-oriented marketing toward minors.
  • Place adult-oriented promotions on platforms, pages, or audiences where such content is prohibited.
  • Infringe intellectual-property, privacy, publicity, or other rights.
  • Interfere with Release Lab’s website, tracking systems, security, or business operations.
  • Use the Program in violation of platform rules or applicable law.

Release Lab may determine, acting reasonably and in good faith, whether promotional activity violates these requirements.

14. Affiliate and Advertising Disclosures

You must clearly and conspicuously disclose your commercial relationship with Release Lab wherever required.

A disclosure must be:

  • Easy for the audience to notice and understand.
  • Placed close to the endorsement or Creator link.
  • Made before or at the time the promotional claim or recommendation is presented.
  • Appropriate for the language, format, and platform being used.
  • Compliant with applicable advertising, endorsement, influencer-marketing, consumer-protection, and platform rules.

Examples may include:

  • “I may earn a commission from purchases made through this link.”
  • “Affiliate link.”
  • “Paid partnership with Release Lab.”

A disclosure hidden in a profile, at the end of a long page, behind a link, or among unrelated hashtags may not be sufficient.

You are responsible for determining and following the disclosure requirements that apply in your jurisdiction and on each platform you use.

15. Email, Messaging, and Privacy Compliance

If you promote Release Lab through email, text messages, direct messages, or similar communications, you must:

  • Contact only recipients you are legally permitted to contact.
  • Obtain any consent required by applicable law.
  • Accurately identify the sender.
  • Avoid deceptive subject lines or sender information.
  • Provide any legally required unsubscribe or opt-out mechanism.
  • Promptly honor opt-out requests.
  • Comply with applicable anti-spam, privacy, electronic-communications, and data-protection laws.

You must maintain an appropriate privacy notice if you collect personal information from visitors or followers.

You may not provide Release Lab with personal information obtained unlawfully.

16. Creator Content and Promotional Channels

You are solely responsible for your website, social-media channels, emails, advertisements, videos, posts, and other promotional content.

You are responsible for:

  • The technical operation and security of your channels.
  • The accuracy and legality of your content.
  • Obtaining all required rights, permissions, licenses, and consents.
  • Ensuring your content does not infringe third-party rights.
  • Complying with the rules of each platform you use.
  • Maintaining appropriate privacy, cookie, advertising, and disclosure notices.
  • Correcting or removing inaccurate product information when notified.
  • Ensuring that your content is not directed toward minors where adult products are promoted.

You must not display product prices, availability, promotions, or shipping terms in a way that may become misleading. When referencing such information, you should direct customers to Release Lab for current details.

17. Customers, Orders, and Product Policies

Customers referred through the Program are Release Lab customers.

Release Lab controls:

  • Product prices and availability.
  • Order acceptance or rejection.
  • Payment processing.
  • Shipping and delivery options.
  • Returns, refunds, and cancellations.
  • Customer service.
  • Product descriptions and sales policies.

Release Lab may change its products, prices, availability, promotions, operating procedures, and customer policies at any time.

Nothing in the Program guarantees that a referred visit will result in a sale or commission.

18. Intellectual Property and Brand License

Release Lab grants you a limited, non-exclusive, non-transferable, revocable license to use approved Release Lab names, trademarks, logos, links, images, and promotional materials solely for lawful participation in the Program.

You may not:

  • Alter a Release Lab trademark or logo without permission.
  • Claim ownership of Release Lab intellectual property.
  • Register Release Lab intellectual property as a trademark, business name, domain name, username, or account name.
  • Use Release Lab materials after your participation ends.
  • Create materials that falsely appear to have been issued or approved by Release Lab.

All goodwill resulting from use of Release Lab trademarks belongs to Release Lab or the applicable rights holder.

Release Lab may revoke this license at any time.

19. Public Statements

You may describe yourself accurately as a participant in the Release Lab Creator Program.

You may not state or imply that:

  • You are employed by Release Lab.
  • You officially represent Release Lab.
  • Release Lab sponsors, endorses, or supports you or another organization beyond the actual Creator relationship.
  • You manufacture or develop Release Lab products.
  • Release Lab guarantees your statements, results, or recommendations.

You may not issue a press release concerning the Program or your relationship with Release Lab without prior written permission.

20. Monitoring and Records

Release Lab may review Creator websites, public social-media content, advertisements, and other promotional activity reasonably related to the Program.

We may request information reasonably necessary to verify compliance, including screenshots, links, traffic information, disclosure placement, or campaign records.

Failure to provide reasonably requested information may result in commissions being held, suspension, or termination.

21. Suspension and Termination

These Terms begin when Release Lab approves your Program application and continue until terminated.

Either party may terminate participation by providing written notice.

Release Lab may immediately suspend or terminate an account where it reasonably believes that the Creator has:

  • Engaged in fraud or unlawful conduct.
  • Used misleading or prohibited marketing.
  • Manipulated tracking, orders, commissions, or Creator tiers.
  • Violated intellectual-property rights.
  • Failed to make legally required disclosures.
  • Promoted adult products to minors.
  • Created a security, legal, reputational, or compliance risk.
  • Materially breached these Terms.

After termination, you must immediately stop using Creator links and remove Release Lab trademarks, logos, and promotional materials.

Valid commissions approved before termination remain eligible for payment, subject to these Terms.

Commissions connected to fraud, prohibited activity, refunds, chargebacks, or material violations may be rejected or reversed.

If Release Lab ends the entire Program, validated outstanding commissions will be processed during the next practicable payment cycle, even if the Creator has not reached the normal USD $50 threshold, unless payment is prohibited by law or the commissions are under investigation.

22. Disclaimer of Warranties

To the maximum extent permitted by law, the Program, Creator dashboard, tracking systems, links, reports, promotional materials, and related services are provided on an “as is” and “as available” basis.

Release Lab does not guarantee that:

  • The Program will always be available.
  • Tracking will be uninterrupted or error-free.
  • Every referral will be recorded.
  • Participation will produce any minimum traffic, sales, commission, or income.
  • Product availability or pricing will remain unchanged.

Nothing in these Terms excludes any warranty or right that cannot legally be excluded.

23. Limitation of Liability

To the maximum extent permitted by law, Release Lab will not be liable for indirect, incidental, special, punitive, or consequential losses, including loss of profits, revenue, data, business opportunities, goodwill, or anticipated commissions.

To the maximum extent permitted by law, Release Lab’s total aggregate liability arising from or relating to the Program or these Terms will not exceed the total commission paid or payable to you during the six months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where legally applicable.

24. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Release Lab, Cherrycom Worldwide SL, and their officers, directors, employees, contractors, and service providers from third-party claims, liabilities, damages, penalties, and reasonable costs arising from:

  • Your promotional content or activities.
  • Your violation of these Terms.
  • Your violation of applicable law or platform rules.
  • Your infringement of another person’s intellectual-property, privacy, publicity, or other rights.
  • False, misleading, or unauthorized statements made by you.
  • Your misuse of customer or personal information.

This section does not require indemnification to the extent a claim was caused by Release Lab’s own unlawful conduct.

25. Program Changes

Release Lab may modify, suspend, or discontinue all or part of the Program, including:

  • Commission rates and tier thresholds.
  • Tracking periods and attribution rules.
  • Payment schedules and supported payment methods.
  • Eligible products.
  • Promotional materials.
  • Account tools and reporting features.

Where reasonably practicable, material changes affecting future commissions will be communicated before taking effect.

Changes will not retroactively remove commissions that were already validated and approved, except in cases of error, refund, chargeback, fraud, or violation of these Terms.

26. Contracting Entity, Governing Law and Dispute Resolution

The Program is operated by Cherrycom Wereldwijd SL, VAT No. B01965813, with its business address at 3 Resurrection Street, Getafe 28, Madrid, 28091, Spanje.

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Spain, without regard to conflict-of-law principles.

If any dispute, claim, or controversy arises out of or relates to the Program, these Terms, commissions, referrals, or payments, the parties shall first attempt to resolve the matter in good faith through written notice and reasonable negotiation.

If the dispute is not resolved within thirty (30) days after receipt of written notice, the competent courts of Madrid, Spain shall have exclusive jurisdiction, except where mandatory applicable law provides otherwise.

No dispute shall be submitted to arbitration unless Release Lab and the Creator separately agree in writing to arbitration after the dispute has arisen.

27. Assignment

You may not assign, transfer, subcontract, or delegate your Creator account or rights under these Terms without prior written consent from Release Lab.

Release Lab may assign or transfer these Terms as part of a merger, reorganization, sale of assets, transfer of the Program, or transfer to an affiliated or successor entity, subject to applicable law.

28. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

29. No Waiver

A failure or delay by Release Lab to exercise or enforce any right or provision does not waive that right or provision.

A waiver is effective only if made in writing by an authorized representative.

30. Entire Agreement

These Terms, together with any commission arrangement, Program policy, or written agreement expressly incorporated into them, constitute the entire agreement between you and Release Lab concerning the Program.

They replace prior Creator or affiliate-program terms relating to the same subject matter.

If an individually negotiated written agreement conflicts with these Terms, the individually negotiated agreement will control to the extent of the conflict.

31. Notices and Contact

Questions, notices, and Program-related communications may be sent to:

[email protected]

Notices to a Creator may be sent to the email address associated with the Creator account or displayed in the Creator dashboard.

You are responsible for keeping your email address and contact information current.

32. Acknowledgment

By applying to or participating in the Release Lab Creator Program, you acknowledge that:

  • You have read and understood these Terms.
  • You agree to be legally bound by these Terms.
  • You have independently evaluated whether the Program is appropriate for you.
  • You are not relying on any promise, guarantee, or representation that is not stated in these Terms or another authorized written agreement.
  • Participation does not guarantee any minimum income, sales, traffic, or business opportunity.
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